Terms & Conditions

Updated: February 26, 2024

Terms of Use

  • Throne & Vine LLC (hereafter also referred to as “ThroneandVine.com”, “Throne & Vine,” “we,” “our,” or “us”) is an independent resource for South Tyrol and Dolomites focused content. Throne & Vine is not formally affiliated with the official tourist board of South Tyrol.
  • These terms and conditions govern your use of ThroneandVine.com and any materials produced by Throne & Vine. By using ThroneandVine.com, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, please do not use ThroneandVine.com or any materials produced by Throne & Vine.
  • No individual or entity shall republish, whether electronically or in any other format, any content, either in its entirety or in segments, originating from ThroneandVine.com or produced by Throne & Vine. Additionally, no individual or entity shall download, reproduce, duplicate, copy, or utilize any content from ThroneandVine.com, either fully or partially, for any commercial endeavors.
  • Photos and videos posted on this site are curated by Throne & Vine and are protected by intellectual property rights, trademark laws, and other laws both in the United States and other countries.
  • Use of our photos or videos but failure to credit our site as their original source constitutes a copyright violation. We reserve the right to add or remove content at any time, without prior announcement.
  • Throne & Vine is a for-profit business. This business may accept forms of compensation such as cash advertisement, sponsorships, affiliate links, and other forms of payment.  All opinions expressed on Throne & Vine and on social media channels are solely our own. We only work with brands we love and would personally use in our own lives.
  • You acknowledge and agree that Throne & Vine will not be liable, directly or indirectly for any damage, injury, or loss caused by or in relation to any such content, goods displayed, or excursions encouraged by our site or services. You hereby agree to indemnify, defend, and hold Throne & Vine and its affiliates harmless from and against any and all direct or indirect losses, damages, costs, liabilities, and expenses (including, without limitation, legal fees and costs of defense) arising out of or related to your access to, or use of, ThroneandVine.com and/or materials produced by Throne & Vine, or any actions taken based upon information acquired from the business. Any dispute or claim related to or resulting from your use of Throne & Vine shall be governed by and construed in accordance with the laws of the United States.
  • For any third-party websites or services posted on this site, we strongly recommend you to read over their own privacy policy and terms of service agreement.
  • We reserve the right to edit or remove any comments we perceive as malicious, threatening, spam-worthy or inappropriate. Any individual who repeatedly violates this comment policy will be permanently blocked.
  • By agreeing to and accepting the Terms and Conditions of Use, you also agree to the terms of our Privacy Policy.
  • Throne & Vine reserves the right to modify or replace these terms of service at any time.

Tour Policy & Agreement

You must read this Tour Policy & Agreement before using the Throne and Vine website and booking any services. By using the website you warrant that you understand, agree and accept all terms and conditions contained herein.

1) Bookings with Throne & Vine

  • Bookings can be made online through the Throne & Vine website by completing the registration form. Throne & Vine confirms receipt of the trip registration form within two business days and informs of the time required to confirm the tour unless it has been communicated earlier.
  • Reservations are subject to availability. If the requested tour is not available, Throne & Vine can propose the same tour on the nearest available dates and/or an alternative itinerary on the initially selected dates, provided that such alternatives are possible.
  • Throne & Vine sends an invoice via email as soon as the services required for the tour have been reserved. The invoice email includes the amount of the deposit and its due date. A reservation is considered confirmed after a downpayment of the deposit.
  • Once the booking is confirmed in accordance with paragraph 2 of the Terms and Conditions, a confirmation email will be sent to you detailing the meeting place, date, time and the guide’s contact information.
  • A confirmed booking will be allocated a suitable guide according to your requirements (subject to terms contained in paragraph 4 of the Terms and Conditions).
  • Changes to dates, times, and numbers of participants will be subject to the Throne & Vine Cancellation, Amendment and Refund Policy (paragraph 3).

2) Payments

  • All payments must be completed in full at the time of the booking. Partial deposits are not accepted as a booking guarantee.
  • Payments for all tours by Throne & Vine can be made by credit/debit card or, provided the funds reach our bank account before the tour start date, by bank transfer. We are not able to accept cash payments on the day of the tour.
  • All card payments are processed securely through a trusted third party provider, FareHarbor (https://fareharbor.com). A non-refundable service fee of 6% (subject to change) applies to all FareHarbor bookings.
  • Final price will include VAT.
  • All prices are indicated in US dollars and if charges are made in US dollars, the conversion rates relevant on the day of the booking will be used.

3) Cancellation, Amendment and Refund Policy

  • The dates, times, number of participants can be amended upon agreement with the guide and company. All amendments should be discussed via email as early as possible. While the amendments to date and time are free, extra participants may be subject to additional charge. Please note that amendments to date and time may not be possible during the high season (May-September).
  • Throne & Vine reserves the right to restrict the number of participants to ensure the highest standard of the private tour experience.
  • Our tours and experiences proceed regardless of weather conditions; however, we may slightly alter the itinerary as needed to prioritize your safety. Such adjustments do not qualify for refunds or compensation.
  • In the unlikely event of a tour being canceled on our side, Throne & Vine will offer an alternative tour date or a full refund.
  • If you wish to cancel the tour, you should first consider rescheduling the tour, which is offered for free, at the company’s discretion. The tour can be postponed until the end of the next calendar year.
  • If postponing is not an option, and you need to cancel the tour, these are our terms: at least 15 days before the tour start date, you are entitled to a 80% refund (we retain 20% to cover admin costs). If you cancel 14-8 days before the tour start date we will offer you a 50% refund. No refunds are issued for cancellations made less than 8 days prior to the tour date. All cancellation notices are to be provided via email to kate@throneandvine.com. 
  • Exceptions can be made for cancellations and refunds requested due to a ‘force majeure’ event, such as extreme weather conditions or serious health issues. This is at the discretion of the company.
  • If you are unsatisfied with the quality of the tour and wish to request a refund, we ask that you get in touch via email to kate@throneandvine.com and provide a detailed account of the tour so we can investigate the circumstances.
  • All refunds requested by you are issued minus any processing fees.

4) Guides

  • We will do our best to assign each customer the guide that we believe best suits their interests. However, the guides’ personal availability cannot always be guaranteed and we reserve the right to assign any other guide from the team.
  • Throne & Vine reserves the right to change the guide up to 24 hours prior to the tour. In such a case, a notification will be sent to you with the name and contact details of the new guide.

5) Photo and Video Footage

  • Photo and video footage of you shot during the tour will not be used without your permission. If we want to use any of the photos or videos for marketing purposes or on our social media channels, the guide will ask you before taking such photos or we will get in touch and request your consent.

6) Liability Release

  • Comprehensive travel insurance is strongly recommended to participate in our tours and in some cases mandatory. Your insurance plan should include full medical cover, emergency evacuation and emergency repatriation. You should also ensure you are covered for trip cancellation and have protection for any other issues including, but not limited to, flight cancellations or delays, loss of luggage and personal effects, and theft. Our Travel Resources page outlines possible options.
  • For tours where insurance is mandatory, you are required to provide proof of your travel insurance information via email to kate@throneandvine.com by no later than 15 days prior to the tour. If this information is not provided, we reserve the right to cancel your booking and standard cancellation policies will apply.
  • You must take care of your own personal belongings. Throne & Vine will not be liable for any theft, damage, direct or consequential loss, or inconvenience, however, caused, unless due to negligence by the guide, in which case the liability of Throne & Vine is limited, and the liability falls on the guide.
  • In relation to our tours that include food and drinks, it is your responsibility to notify the guide of any possible allergic reactions or religious-based aversion to food or beverages, or other health concerns in advance.
  • If we state that your tour will be delivered by an external guide or another/external company, any liability issues must be dealt with between you and the external party.

7) Modification of the Terms of this Tour Policy and Agreement

  • We reserve the right to make changes to this Tour Policy and Agreement from time to time.

8) Privacy Policy

  • By agreeing to and accepting our Tour Policy and Agreement you also agree to the terms of our Privacy Policy.

DISCLAIMER

  • Throne & Vine is a resource used to help plan travel to and inspire adventure in South Tyrol, Italy. Please recognize we are not certified travel experts and cannot be held responsible for accidents, injuries, rescues, inconveniences, damages or loss of life by participating in an activity that we recommended on ThroneandVine.com, our travel materials and or via our social media channels.
  • We cannot guarantee you the same results when traveling to locations posted on this website or our social media channels.
  • While our goal is to create accurate information and update it when we find any errors, you must understand that the information presented on ThroneandVine.com, our social media channels and in our travel materials may not be 100% correct
  • It is the sole responsibility of the reader ThroneandVine.com, our travel materials and our social media channels to use common sense and good judgment by interpreting and using the information to safely enjoy any outdoor activities.
  • Hiking, biking and any other outdoor activity can be dangerous with numerous potential hazards. It is up to each individual to know their limits, abilities and expertise level before partaking in any outdoor activity.
  • Use the information on this site at your own risk.

Contact us at kate@throneandvine.com if you have any questions regarding these Terms and Conditions of Use and Disclaimer.

You cannot copy content of this page